Privacy Policy

This policy explains what information we collect when you visit our website or use our facilities, how we use it, and the choices you have.

Last updated: [Month DD, YYYY]

This page is a template. Replace every [bracketed] placeholder and have it reviewed by a qualified attorney before publishing.

01Who we are

[Sports Complex LLC] ("Sports Complex", "we", "us" or "our") operates sports training facilities in Suwanee, Lawrenceville, Canton, Hoschton and Alpharetta, Georgia, and this website. This Privacy Policy applies to information we collect through the website, our forms, and when you visit or train at our locations.

02Information we collect

We collect information you give us directly, including when you:

  • Fill out a contact, free pass, newsletter or batting cage booking form
  • Enroll in training, after school programs, camps or events
  • Become a member or purchase a session or package
  • Contact us by phone, email or in person

This may include your name, email address, phone number, preferred location, the athlete's age, emergency contacts, and any notes or messages you send us.

We also collect some information automatically when you use the website, such as your browser type, device, pages visited and general location (city or region), using cookies and similar technologies. If you choose to use the "use my location" feature, your browser shares your approximate location with the page so we can show nearby facilities. [Confirm whether location data is stored.]

03How we use your information

We use the information we collect to:

  • Respond to your questions and booking requests
  • Provide training, programs, memberships and facility access
  • Process payments and manage your account [if applicable]
  • Send updates about programs, camps and events, if you have subscribed
  • Keep our facilities safe and secure
  • Improve our website and services
  • Meet our legal obligations

04Children's information

Many of our athletes are under 18. We collect information about minors only from a parent or legal guardian, for the purpose of providing our programs and keeping athletes safe.

Our website is not directed at children under 13, and we do not knowingly collect personal information online directly from children under 13. If you believe a child has provided us with personal information, please contact us at [privacy@yourdomain.com] and we will delete it.

05How we share information

We do not sell your personal information. We may share it with:

  • Service providers who help us run our business, such as email, booking, payment and website hosting providers [list providers if desired]
  • Coaches and staff who need it to deliver your training or program
  • Legal and safety purposes, when required by law or to protect the rights and safety of our members, staff or others
  • Business transfers, if our business is sold or merged

06Cookies & analytics

Our website may use cookies and similar tools to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings. Blocking some cookies may affect how the website works.

Our pages load fonts from Google Fonts and maps from Google Maps, which may collect technical information under Google's own privacy policy. [List any analytics tools you use, e.g. Google Analytics.]

07Data security & retention

We use reasonable administrative, technical and physical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. [Add your retention period, if known.]

08Your choices

  • Email: you can unsubscribe from marketing emails at any time using the link in the email.
  • Access & updates: you can ask us to access, correct or delete your personal information by contacting [privacy@yourdomain.com].
  • Location: you can turn off location sharing in your browser or device settings.

Depending on where you live, you may have additional rights under applicable law. We will respond to requests as required by law.

09Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on the website.

10Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

[Sports Complex LLC]
[Street address], [City], GA [ZIP]
[privacy@yourdomain.com]
+1 (727) 837-9183